PUBLIC SECTOR

IN2 Group has been present in the public sector of Croatia since the very beginning of informatization in 1995. We have participated in many successful quality projects done on time, which is the result of our good knowledge of legislation and business processes of public administration. IN2 Group has developed a series of solutions tailored for their particular users, implemented a number of their own solutions, and implemented standard solutions by partnering companies - global software manufacturers. IN2 Group's most important work in the public sector includes:

  • Establishment and maintenance of the core national digital registers
  • Informatization of the judicial system
  • Development of geographic information systems
  • Development of integrated information systems for public administration
  • Implementation of solutions for office administration and document management
  • Informatization of local governments
  • Integration of business processes of different public administration bodies and real-time data exchange
  • Development of public web portals, digital libraries, and systems for the support of inspecting and decision making
  • Application of biometry in establishing the identity
  • Implementation of many systems for data storage and business reporting
More info about the IN2 Group's experience in the informatization of the public sector is in the brochure Public Sector

MARITIME TRAFFIC

IN2 Group entered the area of maritime traffic in the late Nineties as a part of the consortium informatizing what was then called Ministry of Sea. The company developed a number of specialist applications, used by more than a thousand users today. Among them are the employees of the Ministry of Maritime Affairs, Transportation and Infrastructure, harbour masters, ship owners, ship operators and their agents, port authorities, Ministry of Interior as well as the institutions educating nautical staff.

IN2 developed the following applications: Ship Register, Matriculation Documents, Certificates and Books, Ship Arrivals and Departures, Seamen's Embarkation and Disembarkation, Maritime Infractions and Maritime Inspections. Since 2012, those applications have been integrated into an information system getting its data in real time from all the participants in the maritime traffic.

The system communicates with the system for monitoring and managing maritime traffic (VTMIS - Vessel Traffic Monitoring and Information System) taking care for the safety of navigation on inland waters, in territorial waters, and in the protected ecological-fishing belt of the Republic of Croatia. Data on maritime objects are exchanged in real time with the European SafeSeaNET system, which prevents maritime accidents, protects the sea from pollution, and ensures the safety of passengers.

In the latest projects of development of an information system for maritime traffic, IN2 group applies the expertise acquired in the areas of storage and processing of biometric data, proven in the development of border control and ePassport systems.


Method of obtaining certificates for further development and upgrading of applications in the field of maritime transport.

To obtain a certificate for further development and upgrade of a specific application in the field of maritime transport: Ship Register, Matriculation Documents, Certificates and Books, Ship Arrivals and Departures, Seamen's Embarkation and Disembarkation, Maritime Infractions and Maritime Inspections, it is necessary to successfully complete the course for each application organized by IN2.

The courses are held in the premises of IN2, Marohnićeva 1/1 in Zagreb for duration period of 8 days per 3 hours (24 hours in total). Upon successful completion of the course, applicant receives a certificate for a specific application. By successfully passing all the above courses, participant will obtain all six (6) certificates.

The course is held at the request of participants when at least five (5) participants apply for the course, and will be organized in eight (8) consecutive working days from the agreed start of the course in the afternoon / evening (5 -8 pm). The price of one course is HRK 9,880.00 per participant and includes attending the course, taking exams, and issuing certificates. Registration of participants for the course is done by sending the application to the e-mail address: cimis@in2.hr, after which the candidates will be provided with the necessary information by e-mail.

JUDICIARY AND ADMINISTRATION

The strategic cooperation between IN2 Group and the Ministry of Justice of the Republic of Croatia began in 1995 with the project Information System of the Court Register of Companies. This system has been continuously used and constantly technologically upgraded for two decades, and during 1999 it was expanded with a publicly available case management system.

The court register can also be searched via the Internet at sudreg.pravosudje.hr. The system has been connected with the Tax Administration since January 1, 2009 – that's when the first Personal Identification Number in Croatia was assigned from the system. The Court Registry is also part of the EU Registry Network (BRIS).

In 2005, the IN2 Group developed the Criminal Records information system, which has been technologically and functionally upgraded several times and harmonized with the best practices and legislation of the European Union. It connects with information systems and other institutions involved in the prosecution and sanctioning of criminal offenses and misdemeanours in our country. It is part of the EU Criminal Records Network (ECRIS).

One of the IN2 Group's projects in the field of justice is the Free Legal Aid Information System, which monitors the spending of state budget funds intended for this purpose from one place.

The continuation of cooperation between IN2 and the Ministry of Justice and Administration of the Republic of Croatia was also marked by the development of the Registry Information System.

The Registry Information System consists of the following subsystems:

  • Register of Associations of the Republic of Croatia
  • Register of foreign associations in the Republic of Croatia
  • Register of Foundations of the Republic of Croatia
  • Register of foreign foundations in the Republic of Croatia
  • Register of Political Parties of the Republic of Croatia
  • Records of religious communities in the Republic of Croatia
  • Records of legal entities of the Catholic Church in the Republic of Croatia
  • Register of councils, coordination of councils and representatives of national minorities.

In addition to data entry, each of these subsystems also supports accessibility-oriented functionalities (for example, public insight or web service insight) or data reliability assurance (for example, connection to the OIB system). In order to complete the functionality, the subsystems also contain digital collections of documents and enable the printing of solutions and reports.


eConsulting

Consultation and involvement of the public in the regulatory process is conducted in order to gather information on the interests, attitudes and proposals of the interested public related to a particular public policy in order to raise understanding and acceptance of policy objectives, but also to identify weaknesses and negative effects of public policy that should be timely removed. It is a tool for making better policies (laws, regulations, ordinances, etc.) and includes an analysis of their potential benefits and costs. The impact assessment provides the necessary information on the possible consequences of the introduction of new regulations and thus contributes to a more rational evidence-based policy-making process.

Originally, the eConsulting application was developed for the Ministry of Entrepreneurship and Crafts, but through cooperation with the Office for Non-Governmental Organizations of the Government of the Republic of Croatia, the need to refine the application for the needs of all ministries was recognized.

Anyone who wants to participate in an open public consultation in the process of passing laws and other regulations and acts can do so within the application after prior login as a natural or legal person. The application can be found on the eConsultation website, where there is also a link to instructions for use.

Processes supported:

  • Small and medium-sized enterprises research
  • Consultation
  • Proposal of the plan of normative activities
  • Document management

In addition to the process, reporting is supported which ensures post-consultation reporting (final consultation report), but also general reporting.

The availability of each of the functionalities is controlled by the roles of the users in the system.



CMP platform - case management solution

This user-friendly application system helps institutions and organizations in the digital transformation by introducing a digital (and digitized) document into the processes of receiving, processing and sending.

It contains management mechanisms for initialization of business processes according to reference user documents for declaration:

  • organizational rules
  • internal structure
  • all necessary stakeholders, their roles and mandates
  • types of procedures, methods of treatment, collaboration and
  • other required categories in a dynamic definition according to specific user needs.

Systems based on the CMP platform are applicable in:

  • local and state administration bodies
  • organizations in the field of office operations according to the Regulation on Office Operations
  • institutions according to other specific regulations and rules of procedure such as court, prison and probation proceedings
  • all other legal entities that intend to digitally transform their business.

More about CMP solution.

SPORT

The Information System in Sports of the former Central State Office for Sports, and today the Sports Directorate of the Ministry of Tourism and Sports, IN2 began to build in the summer of 2017 by building a system for basic sports registers / records:

  • Register of sports activities
  • Register of professional sports clubs
  • Athlete records
  • Records of professional staff
  • Records of legal entities in sports
  • Records of sports facilities
  • Records of sports competitions and results
  • Records of sports awards and incentives in sports
  • Records of financial monitoring of sports programs
  • Records of education, training and advanced training programs for professional staff in sports.

By analysing the needs and activities of the former Central State Office for Sports, and today the Sports Administration of the Ministry of Tourism and Sports, through constant development and improvement, the system has been upgraded with new modules and extensions of existing ones. In addition to basic sports registers / records, ISS today also contains modules:

  • System of recognition of foreign qualifications,
  • System of announcing and conducting tenders and public calls and
  • Sports Inspection System.

The system communicates and retrieves data from the OIB node, the Register of Associations and the Court Registry, uses NIAS authentication for services published on the eCitizens system and has an API in the form of Web services to process participants who are required to submit data to ISS and have their own IT systems, could achieve B2B communication.

LOCAL GOVERNMENT

Centralized procurement - INabava2

The main goal of the implementation of the procurement support system is centralized procurement for all institutions / users / branches, which would achieve more favourable financial conditions for suppliers, but also make the procurement process more transparent.

The solution covers the following functionalities:

  • Entering plans of branches / companies
  • Requests - entry of requests, approval, acceptance, return for processing - by branches / companies
  • Linking requests to Common Procurement Vocabulary (CPV) plans / items
  • Formation of the subject of procurement in the Central Procurement

- Initiation by procurement

- Initiation by users - branches / companies

  • Preparation of materials for the Management Board session
  • Approval of the subject of procurement
  • Announcement of the tender
  • Opening of bids, analysis of bids, selection of bidders
  • Contracting - records of contract items (cost estimates)
  • Monitoring the procurement process - company sessions, preparatory sessions, bid opening sessions and bidder selection
  • Purchase orders
  • Tracking of incoming invoices
  • Monitoring the implementation of procurement (comparison of planned, required, contracted, ordered, and invoiced values).
  • Documentation archive - monitoring of all accompanying documents in the database. 

Information system to support the basic business processes of the county

A complex modular and integrated information system to support the basic business processes of the county. In functional terms, the system enables various record-keeping processes, document management (requirements, contracts, consents) and cases, mediation process management, is integrated with other systems and institutions (FINA, AX) and many others, while in the data context, the system allows applications and processing of competitions for scholarships, grants in the economy, health and culture, enables the processing of all documents and accounts of the county and easy circulation of these documents between county employees. From the moment the document enters the county, either digitally or physically, until the moment the issuing document or invoice is issued, all work is done completely digitally, which makes it a paperless office. Such a system has been successfully implemented in the County of Istria.

LABOR MARKET AND SOCIAL SECURITY

Information systems to support core business processes

Croatian Employment Service

Based on the long-term cooperation between the IN2 Group and the Croatian Employment Service (CES), a complex modular and integrated information system has been developed to support the basic business processes of the CES. In functional terms, the system enables various record-keeping processes, document management (requirements, contracts, consents) and cases, mediation process management, budgeting, time management, integration with other systems and institutions (HZMO, NIAS, OIB, EURES) and many others. While in the data context, the system enables the processing of data on unemployed persons and job seekers, employers, vacancies, measures, rights during unemployment and others that are important for quality mediation in the labor market. Digitized e-services of the CES are available on the Internet to employers, employees and other stakeholders through the Labor Exchange portal. In addition to the offer of vacancies, self-candidacies, labor supply, the Exchange also enables the publication of CVs, applications for measures, TTR and other services. 

The Croatian Pension Insurance Institute

In the Croatian Pension Insurance Institute, we have implemented the financial modules of the Oracle E-Business Suite (EBS). Implemented business system (ERP) based on financial modules, has automated business processes related to accounting, and contributed to increasing efficiency and standardizing the existing way of working.

The biggest improvements brought by the new system are the reduction of document circulation due to controls and verifications by introducing authorizations of obligations through the system, automation and centralization of the complex payment process of the Office, as well as automated statement processing. The system is set up so that financial data can be obtained at any time according to all six budget classifications (organizational, economic, locational, programmatic and functional, as well as sources of financing).

The system integrates with other subsystems on a daily basis. Last year, a complex integration with the Treasury was done. And this year, one of the major improvements is enabling the payment of the National Compensation.

IN2 Group entered the area of maritime traffic in the late Nineties as a part of the consortium informatizing what was then called Ministry of Sea. The company developed a number of specialist applications, used by more than a thousand users today. Among them are the employees of the Ministry of Maritime Affairs, Transportation and Infrastructure, harbour masters, ship owners, ship operators and their agents, port authorities, Ministry of Interior as well as the institutions educating nautical staff.

IN2 developed the following applications: Ship Register, Matriculation Documents, Certificates and Books, Ship Arrivals and Departures, Seamen's Embarkation and Disembarkation, Maritime Infractions and Maritime Inspections. Since 2012, those applications have been integrated into an information system getting its data in real time from all the participants in the maritime traffic.

The system communicates with the system for monitoring and managing maritime traffic (VTMIS - Vessel Traffic Monitoring and Information System) taking care for the safety of navigation on inland waters, in territorial waters, and in the protected ecological-fishing belt of the Republic of Croatia. Data on maritime objects are exchanged in real time with the European SafeSeaNET system, which prevents maritime accidents, protects the sea from pollution, and ensures the safety of passengers.

In the latest projects of development of an information system for maritime traffic, IN2 group applies the expertise acquired in the areas of storage and processing of biometric data, proven in the development of border control and ePassport systems.


Method of obtaining certificates for further development and upgrading of applications in the field of maritime transport.

To obtain a certificate for further development and upgrade of a specific application in the field of maritime transport: Ship Register, Matriculation Documents, Certificates and Books, Ship Arrivals and Departures, Seamen's Embarkation and Disembarkation, Maritime Infractions and Maritime Inspections, it is necessary to successfully complete the course for each application organized by IN2.

The courses are held in the premises of IN2, Marohnićeva 1/1 in Zagreb for duration period of 8 days per 3 hours (24 hours in total). Upon successful completion of the course, applicant receives a certificate for a specific application. By successfully passing all the above courses, participant will obtain all six (6) certificates.

The course is held at the request of participants when at least five (5) participants apply for the course, and will be organized in eight (8) consecutive working days from the agreed start of the course in the afternoon / evening (5 -8 pm). The price of one course is HRK 9,880.00 per participant and includes attending the course, taking exams, and issuing certificates. Registration of participants for the course is done by sending the application to the e-mail address: cimis@in2.hr, after which the candidates will be provided with the necessary information by e-mail.

The strategic cooperation between IN2 Group and the Ministry of Justice of the Republic of Croatia began in 1995 with the project Information System of the Court Register of Companies. This system has been continuously used and constantly technologically upgraded for two decades, and during 1999 it was expanded with a publicly available case management system.

The court register can also be searched via the Internet at sudreg.pravosudje.hr. The system has been connected with the Tax Administration since January 1, 2009 – that's when the first Personal Identification Number in Croatia was assigned from the system. The Court Registry is also part of the EU Registry Network (BRIS).

In 2005, the IN2 Group developed the Criminal Records information system, which has been technologically and functionally upgraded several times and harmonized with the best practices and legislation of the European Union. It connects with information systems and other institutions involved in the prosecution and sanctioning of criminal offenses and misdemeanours in our country. It is part of the EU Criminal Records Network (ECRIS).

One of the IN2 Group's projects in the field of justice is the Free Legal Aid Information System, which monitors the spending of state budget funds intended for this purpose from one place.

The continuation of cooperation between IN2 and the Ministry of Justice and Administration of the Republic of Croatia was also marked by the development of the Registry Information System.

The Registry Information System consists of the following subsystems:

  • Register of Associations of the Republic of Croatia
  • Register of foreign associations in the Republic of Croatia
  • Register of Foundations of the Republic of Croatia
  • Register of foreign foundations in the Republic of Croatia
  • Register of Political Parties of the Republic of Croatia
  • Records of religious communities in the Republic of Croatia
  • Records of legal entities of the Catholic Church in the Republic of Croatia
  • Register of councils, coordination of councils and representatives of national minorities.

In addition to data entry, each of these subsystems also supports accessibility-oriented functionalities (for example, public insight or web service insight) or data reliability assurance (for example, connection to the OIB system). In order to complete the functionality, the subsystems also contain digital collections of documents and enable the printing of solutions and reports.


eConsulting

Consultation and involvement of the public in the regulatory process is conducted in order to gather information on the interests, attitudes and proposals of the interested public related to a particular public policy in order to raise understanding and acceptance of policy objectives, but also to identify weaknesses and negative effects of public policy that should be timely removed. It is a tool for making better policies (laws, regulations, ordinances, etc.) and includes an analysis of their potential benefits and costs. The impact assessment provides the necessary information on the possible consequences of the introduction of new regulations and thus contributes to a more rational evidence-based policy-making process.

Originally, the eConsulting application was developed for the Ministry of Entrepreneurship and Crafts, but through cooperation with the Office for Non-Governmental Organizations of the Government of the Republic of Croatia, the need to refine the application for the needs of all ministries was recognized.

Anyone who wants to participate in an open public consultation in the process of passing laws and other regulations and acts can do so within the application after prior login as a natural or legal person. The application can be found on the eConsultation website, where there is also a link to instructions for use.

Processes supported:

  • Small and medium-sized enterprises research
  • Consultation
  • Proposal of the plan of normative activities
  • Document management

In addition to the process, reporting is supported which ensures post-consultation reporting (final consultation report), but also general reporting.

The availability of each of the functionalities is controlled by the roles of the users in the system.



CMP platform - case management solution

This user-friendly application system helps institutions and organizations in the digital transformation by introducing a digital (and digitized) document into the processes of receiving, processing and sending.

It contains management mechanisms for initialization of business processes according to reference user documents for declaration:

  • organizational rules
  • internal structure
  • all necessary stakeholders, their roles and mandates
  • types of procedures, methods of treatment, collaboration and
  • other required categories in a dynamic definition according to specific user needs.

Systems based on the CMP platform are applicable in:

  • local and state administration bodies
  • organizations in the field of office operations according to the Regulation on Office Operations
  • institutions according to other specific regulations and rules of procedure such as court, prison and probation proceedings
  • all other legal entities that intend to digitally transform their business.

More about CMP solution.

The Information System in Sports of the former Central State Office for Sports, and today the Sports Directorate of the Ministry of Tourism and Sports, IN2 began to build in the summer of 2017 by building a system for basic sports registers / records:

  • Register of sports activities
  • Register of professional sports clubs
  • Athlete records
  • Records of professional staff
  • Records of legal entities in sports
  • Records of sports facilities
  • Records of sports competitions and results
  • Records of sports awards and incentives in sports
  • Records of financial monitoring of sports programs
  • Records of education, training and advanced training programs for professional staff in sports.

By analysing the needs and activities of the former Central State Office for Sports, and today the Sports Administration of the Ministry of Tourism and Sports, through constant development and improvement, the system has been upgraded with new modules and extensions of existing ones. In addition to basic sports registers / records, ISS today also contains modules:

  • System of recognition of foreign qualifications,
  • System of announcing and conducting tenders and public calls and
  • Sports Inspection System.

The system communicates and retrieves data from the OIB node, the Register of Associations and the Court Registry, uses NIAS authentication for services published on the eCitizens system and has an API in the form of Web services to process participants who are required to submit data to ISS and have their own IT systems, could achieve B2B communication.

Centralized procurement - INabava2

The main goal of the implementation of the procurement support system is centralized procurement for all institutions / users / branches, which would achieve more favourable financial conditions for suppliers, but also make the procurement process more transparent.

The solution covers the following functionalities:

  • Entering plans of branches / companies
  • Requests - entry of requests, approval, acceptance, return for processing - by branches / companies
  • Linking requests to Common Procurement Vocabulary (CPV) plans / items
  • Formation of the subject of procurement in the Central Procurement

- Initiation by procurement

- Initiation by users - branches / companies

  • Preparation of materials for the Management Board session
  • Approval of the subject of procurement
  • Announcement of the tender
  • Opening of bids, analysis of bids, selection of bidders
  • Contracting - records of contract items (cost estimates)
  • Monitoring the procurement process - company sessions, preparatory sessions, bid opening sessions and bidder selection
  • Purchase orders
  • Tracking of incoming invoices
  • Monitoring the implementation of procurement (comparison of planned, required, contracted, ordered, and invoiced values).
  • Documentation archive - monitoring of all accompanying documents in the database. 

Information system to support the basic business processes of the county

A complex modular and integrated information system to support the basic business processes of the county. In functional terms, the system enables various record-keeping processes, document management (requirements, contracts, consents) and cases, mediation process management, is integrated with other systems and institutions (FINA, AX) and many others, while in the data context, the system allows applications and processing of competitions for scholarships, grants in the economy, health and culture, enables the processing of all documents and accounts of the county and easy circulation of these documents between county employees. From the moment the document enters the county, either digitally or physically, until the moment the issuing document or invoice is issued, all work is done completely digitally, which makes it a paperless office. Such a system has been successfully implemented in the County of Istria.

Information systems to support core business processes

Croatian Employment Service

Based on the long-term cooperation between the IN2 Group and the Croatian Employment Service (CES), a complex modular and integrated information system has been developed to support the basic business processes of the CES. In functional terms, the system enables various record-keeping processes, document management (requirements, contracts, consents) and cases, mediation process management, budgeting, time management, integration with other systems and institutions (HZMO, NIAS, OIB, EURES) and many others. While in the data context, the system enables the processing of data on unemployed persons and job seekers, employers, vacancies, measures, rights during unemployment and others that are important for quality mediation in the labor market. Digitized e-services of the CES are available on the Internet to employers, employees and other stakeholders through the Labor Exchange portal. In addition to the offer of vacancies, self-candidacies, labor supply, the Exchange also enables the publication of CVs, applications for measures, TTR and other services. 

The Croatian Pension Insurance Institute

In the Croatian Pension Insurance Institute, we have implemented the financial modules of the Oracle E-Business Suite (EBS). Implemented business system (ERP) based on financial modules, has automated business processes related to accounting, and contributed to increasing efficiency and standardizing the existing way of working.

The biggest improvements brought by the new system are the reduction of document circulation due to controls and verifications by introducing authorizations of obligations through the system, automation and centralization of the complex payment process of the Office, as well as automated statement processing. The system is set up so that financial data can be obtained at any time according to all six budget classifications (organizational, economic, locational, programmatic and functional, as well as sources of financing).

The system integrates with other subsystems on a daily basis. Last year, a complex integration with the Treasury was done. And this year, one of the major improvements is enabling the payment of the National Compensation.

Selected clients

Ministry of Maritime Affairs, Transport, and Infrastructure of Croatia
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  • Ship registry
  • Integrated maritime traffic system (CIMIS)
  • Seamen's matriculation documents, certificates, and service books
  • Maritime inspections
  • Integrated GIS platform
Ministry of Justice of Croatia
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  • Court registry
  • Land registry
  • Integrated Land Administration System – digital land registry archive
  • Unified System for Managing Cases in Magistrate's Courts – JCMS
  • Penal records
  • ECRIS (European Criminal Records Information System)
  • Confirmed indictments records
  • Pro bono legal services information system
  • Implementation of integration services on Microsoft BizTalk server
  • Penitentiary information system – duty officer report
  • Integrated Land Administration System – individual adjustments
Central State Office for the Development of the Digital Society
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Ministarstvo turizma i sporta
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Informacijski Sustav u Sportu

Ministry of Foreign and European Affairs of Croatia
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  • Croatian visa information system upgraded to connect with the central visa system
Ministry of the Interior of Croatia
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  • Information & Documentation Centre for Foreigners and Asylum
  • National System for Border Management
  • Unified Registry of Persons – JRO
  • ePassport
  • Integration platform
  • NGO registry
Ministry of Justice of Croatia
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  • Court registry
  • Land registry
  • Integrated Land Administration System – digital land registry archive
  • Unified System for Managing Cases in Magistrate's Courts – JCMS
  • Penal records
  • ECRIS (European Criminal Records Information System)
  • Confirmed indictments records
  • Pro bono legal services information system
  • Implementation of integration services on Microsoft BizTalk server
  • Penitentiary information system – duty officer report
  • Integrated Land Administration System – individual adjustments
Region of Istria
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Zagrebački električni tramvaj d.o.o.
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City of Zagreb
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Upravljanje sportskim objektima
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Zagreb holding
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Croatian Employment Services
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  • Integrated information system for labour market intermediation
  • Personnel records
  • INoffice2 – application system supporting office business
  • Data warehouse and business intelligence system
  • Service of strengthening CES's Labour Market Centre

Hrvatski zavod za mirovinsko osiguranje
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